PiterGSM, located at 2-я Советская ул, 7 in Saint Petersburg, is a popular electronics store that has garnered a mixed reputation based on customer reviews. Here’s a summary of the feedback from various sources:
Positive Feedback
- Product Variety and Pricing : Many customers praise PiterGSM for its wide selection of electronics and competitive prices. Reviews highlight that the store often has good deals on popular brands like Apple and Samsung
- Customer Service : Several reviews commend the staff for being helpful and knowledgeable , assisting customers in finding suitable products. Quick service and minimal wait times are also frequently mentioned
- Delivery Efficiency : Customers appreciate the same-day delivery service , which many found to be reliable and prompt. This aspect has been noted as particularly convenient for those who order online
Negative Feedback
- Service Issues : Some customers report negative experiences regarding customer service, citing instances of perceived dishonesty or inadequate support, especially concerning warranty claims and product issues. Complaints about being misled regarding product availability and pricing are also common
- Payment Methods : A notable drawback mentioned by several reviewers is the limitation on payment options, with many stating that only cash payments are accepted, which can be inconvenient for customers accustomed to card transactions
- Warranty and Repairs : There are complaints about the quality of the warranty service, with some customers expressing frustration over difficulties in getting repairs done or receiving support for defective products
Overall Impression
PiterGSM appears to be a store that offers attractive prices and a good selection of electronics, but potential customers should be aware of mixed reviews regarding customer service and payment options. While many have had positive experiences, others caution against relying on warranty services or expecting seamless customer interactions.
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